Monthly Archives: June 2011

You Can’t Make Employees Do Anything

Control over employees is an illusion. You’re not actually managing them. They’re managing themselves. You’re managing their performance. All you can do is:    Communicate your vision, values and performance standards    Ensure that your expectations are job related, reasonable, … Continue reading

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A Word to “Managers of Managers”

Be very mindful of those activities for which you recognize and hold middle managers and first line supervisors accountable. What you reward or penalize them for is a clear indication of your values. Many managers come to work early, leave late … Continue reading

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No Surprises On Your Next Employee Satisfaction Survey

Just as employees don’t like surprises on an annual performance appraisal, you don’t want to discover through a satisfaction survey that your employees dislike some aspect of your leadership style. Therefore, maintain a retribution free communication environment in which employees are able … Continue reading

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