Monthly Archives: September 2011

Management Is About Communication

The art of management and communication is interchangeable. You can’t hold employees accountable for something that you have not articulated as an expectation. And if you don’t ask for what you want in a specific and concise manner, you may … Continue reading

Posted in Performance Management | Leave a comment

Stay Goal (Not Personality) Focused

As a leader, you probably like some employees more than others, but you evaluate them based upon the quality of their performance, not on your feelings toward them. You strive to be fair, objective and consistent in your application of policies and procedures. You … Continue reading

Posted in Leadership, Team Development | Leave a comment