Category Archives: Performance Management

Addressing Employees with Behavior Problems

It’s relatively easy to address an employee attendance issue or deal with an employee who exhibits technical/clinical deficiencies (assuming the person has the motivation and capacity to improve). But your management skills are really put to the test when you have an employee … Continue reading

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Creating a Learning Culture

One of your most important leadership responsibilities is to create a learning culture where employees are at the cutting edge of their respective disciplines. Nobody should be permitted to rest on their laurels regardless of their  age or length of employment. Nobody should … Continue reading

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How Effective Performance Management Facilitates Employee Engagement

Performance management is the process of identifying employee (organizational or work unit) strengths/opportunities for improvement, establishing objectives, agreeing on the means by which results will be achieved, determining evaluation criteria, and assessing available resources that can help or hinder success. Effectively … Continue reading

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Why Engage Employees in Decision-Making

When you include employees in your decision-making on issues that directly impact their work, there is a greater chance that they will embrace the decision as their own and effectively  implement it. You are also more likely to make a … Continue reading

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Management Is About Communication

The art of management and communication is interchangeable. You can’t hold employees accountable for something that you have not articulated as an expectation. And if you don’t ask for what you want in a specific and concise manner, you may … Continue reading

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You Can’t Make Employees Do Anything

Control over employees is an illusion. You’re not actually managing them. They’re managing themselves. You’re managing their performance. All you can do is:    Communicate your vision, values and performance standards    Ensure that your expectations are job related, reasonable, … Continue reading

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Best Leaders are Demanding Managers

When you demonstrate the courage to set high performance standards for your work unit, some people may resent you for maintaining such lofty expectations. But those employees who have a good work ethic and service orientation will be thankful that you took a stand for excellence. Some … Continue reading

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